SwitchpointSSWITCHPOINT Book a conversation

Product Information Infrastructure

Every product deserves
trusted information.

Product Information Infrastructure is the foundation that gives every product a trusted digital identity, connects its information across business systems, and makes it available throughout the product's entire lifecycle.

See the architecture Book a conversation

A data enabler, not a data silo

We enable your data — we never lock it in.

Your product information always stays yours. Switchpoint doesn’t trap it in another system — it connects it, so the brand reaches everyone who needs it: B2B customers, B2C channels and the end consumer.

Brand ownerowns the data Switchpointenables & connects B2B · B2C · Consumersget the right view of the product

The category shift

Digital Product Passports are one application built on Product Information Infrastructure.

Traceabilityis one capability
GS1 Digital Linkis one interface
EPCISis one event model
AIis one consumer

The infrastructure underneath is what stays valuable as standards, regulations and technologies change.

What Switchpoint does

From unstructured data to trusted product information.

Switchpoint adapts and unifies fragmented, unstructured data from every source into one coherent source of product information — and keeps it compliant with evolving legislation and standards.

Unstructured data
SpreadsheetsPDFsEmailsSupplier filesScans & imagesFree-text specsLegacy systemsCertificates
Coherent product information
IdentifiableTraceableTrustedUniformUnderstandableSharableFindable
Future-ready

Prepare your data for the standards and regulations ahead.

Get your product information ready for the standards and legislation reshaping every industry — before the deadlines arrive.

Standards
GS1 Digital LinkEPCIS 2.0GTIN & serializationCIRPASS-2 EU DPP Core OntologyW3C Verifiable CredentialsAsset Administration Shell (Industrie 4.0)ISO 8000
Regulations
EU ESPR / Digital Product PassportEU Battery RegulationConstruction Products RegulationPPWREUDRCSRD

In plain English

One little QR code. Every answer.

We turn the ordinary QR code you already print into a smart Digital Link. Anyone scans it with a phone — no app — and Switchpoint’s Gateway instantly resolves it and hands each person exactly the information they need, pulled live from anywhere.

One printed QR

a Digital Link on the product

Switchpoint Gateway

Resolves the code and tags the data — live, from anywhere.

Everyone gets their own view

Shoppers — origin, care & warranty — no app
Retailers — checkout & stock, instantly
Regulators — compliance & the product passport
Recyclers — what’s inside, so materials come back
Update the artwork once
No app to download
One code for checkout, consumers, regulators & recyclers

Think of Switchpoint as a switchboard: one code comes in, and the right answer always goes out.

Architecture

Think in infrastructure, not systems.

Just as cloud infrastructure manages computing, Product Information Infrastructure manages trusted product knowledge. Applications sit on top of it; your enterprise systems feed into it.

ApplicationsBuilt on the infrastructure
Digital Product PassportAuthenticationWarrantyServiceRepairComplianceCircular EconomyAIAnalytics
The foundation
Product Information Infrastructure
IdentityInformationEventsRelationshipsGovernancePublishingSecurityAPIs
Enterprise systemsYour existing stack feeds in
ERPPLMPIMMESCRMSupplier PortalsIoT

Switchpoint is the foundational layer in the middle — not another application competing for a slot.

One connective layer pulling everything together.

Switchpoint ingests from your systems, databases and APIs, resolves a trusted identity for every product, structures and governs the information, records lifecycle events, and publishes it to every application and audience — through one set of APIs.

Sources Consumers ERPPLMPIMMESCRMSupplier PortalsIoT & SensorsDatabases & APIsDigital Product PassportGS1 Digital LinkEPCIS EventsMarketplacesComplianceAI & AnalyticsConsumersAuthorities Switchpoint Product Information Infrastructure IdentityInformationEventsRelationshipsGovernancePublishingSecurityAPIs

Live data flows in from the left, is resolved and governed in the core, and is published out to the right.

From fragmented data to trusted product intelligence.

  1. 01

    The problem

    Product information is fragmented across dozens of systems, suppliers and documents.

  2. 02

    The consequence

    Poor traceability, compliance risk, inconsistent customer experience, and limited AI readiness.

  3. 03

    The solution

    Product Information Infrastructure unifies trusted product data into one foundation.

  4. 04

    How it works

    IdentityInformationEventsGovernancePublishing
  5. 05

    Applications

    Digital Product Passports, traceability, service, warranty, compliance, circularity and AI — all built on the same foundation.

  6. 06

    The outcomes

    Faster onboarding, better data quality, regulatory readiness, and reusable product intelligence.

From the line to the owner

Every product on the line deserves a trusted identity — and a memory that outlives it.

A story every stakeholder relates to.

Trust is a universal business concern. Switchpoint answers the eight questions everyone asks about a product.

Can I identify it?

Identity

Can I trust it?

Governance

Can I find it?

Discovery

Can I understand it?

Structured information

Can I verify it?

Certificates

Can I follow it?

Traceability

Can I update it?

Lifecycle events

Can I share it?

Publishing

What the platform enables.

IdentityEvery product has a unique digital identity.
InformationTrusted, structured product data.
GovernanceClear data ownership and quality.
ConnectivityIntegrates with enterprise systems.
PublishingShare information anywhere.
LifecycleTrack events over time.
ComplianceSupport evolving regulations.
IntelligenceEnable AI and analytics on trusted data.

Where are you today?

A maturity model that shows where an organisation sits — and what the next step looks like.

Level 1

Scattered spreadsheets

Level 2

Basic PIM

Level 3

Integrated product data

Level 4

Product Information Infrastructure

Switchpoint
Level 5

Connected digital products

Level 6

Autonomous product intelligence

Most organisations sit at Levels 1–3. Switchpoint moves you to Level 4 — and unlocks 5 and 6.

The connective layer — not another destination.

Switchpoint sits at the centre of your product ecosystem, connecting the systems that create data to the audiences that consume it.

Suppliers
ERP
PLM · PIM
MES · IoT
Marketplaces
Switchpoint
Consumers
Authorities
Repair
Recycling
AI

Success services

Choose your level of support.

Self-Guided

Manage the journey internally.

Includes

Platform access
Documentation
Support
Knowledge base

Ideal for

Mature organisationsGovernance teamsInternal DPP programs
Talk to an expert
MOST POPULAR

Assisted

Expert guidance while you keep ownership.

Includes

Platform access
Workshops
Guidance
Design Reviews
Validation Support

Ideal for

Most Brand OwnersMost Distributors
Talk to an expert

Managed

Switchpoint accelerates execution.

Includes

Platform access
Operational Delivery
Data Collection
Validation Services
Publication Support

Ideal for

Complex environmentsLarge supplier networksLimited internal resources
Talk to an expert

Success services

Expertise across the journey.

Wherever you are on the journey, our experts get you moving — and keep you ready for what’s next.

01

Product Information Readiness

Know exactly where your data stands — and what to fix first.

02

Product Information Governance

Clear ownership and rules that keep data quality high.

03

GTIN & Serialization Strategy

Give every product the right identity, ready to scale.

04

Supplier Information Programs

Onboard suppliers fast and get trusted data at the source.

05

DPP Readiness Assessments

See how close you are to a Digital Product Passport, and the path there.

06

Lifecycle Enablement

Capture what happens after market — repair, resale, recycling.

07

Information Quality Programs

Turn messy data into clean, reusable product information.

08

Product Information Transformation

Move from spreadsheets to infrastructure, step by step.

Not sure where to start? We’ll map your fastest path to trusted product information.

Talk to an expert

FAQ

Product Information Infrastructure, explained.

What is Product Information Infrastructure?
Product Information Infrastructure is the foundation that gives every product a trusted digital identity, connects its information across business systems, and makes it available throughout the product's entire lifecycle. Digital Product Passports, traceability and compliance are applications built on top of it.
How is Product Information Infrastructure different from a PIM, PLM or ERP?
A PIM, PLM or ERP is a system that creates or stores product data. Product Information Infrastructure is the connective layer that gives every product a trusted identity, governs the information, records lifecycle events, and publishes it across all of those systems — it sits between and above them rather than replacing them.
Is a Digital Product Passport part of Product Information Infrastructure?
Yes. A Digital Product Passport is one application built on Product Information Infrastructure. Traceability, authentication, warranty, repair, compliance and circularity are others.
What standards does Switchpoint support?
Switchpoint supports open standards and regulations including the EU Digital Product Passport (ESPR), GS1 Digital Link, EPCIS event data, GTIN and serialization, and Industrie 4.0 — together with open APIs for integration.
Who is Product Information Infrastructure for?
Manufacturers, brand owners, distributors and retailers that need trusted, structured product information at scale — for compliance, e-commerce, sustainability, AI readiness and customer experience.

Give your products a trusted digital life.

Digital Product Passports are just the beginning.

Book a conversation Explore the architecture